# Skoot CRM > Skoot CRM is a DM automation tool built for Skool community owners. It automates welcome messages, follow-up sequences, retention DMs, and scheduled posts. ## What Skoot CRM Does - Automated DM follow-up sequences for new Skool community members - Retention automation: instant DMs when members cancel or payments fail - Scheduled posts: write posts in one sitting and schedule them for the week - Best time to post: shows when the most members are online in your community - Tag management: auto-tag members based on membership question answers - Slash commands: type /shortcut to send personalized message templates instantly - Works 24/7 on Skoot's servers, even when your computer is off ## Who It's For Skool community owners who want to save time on repetitive DMs and keep members engaged without manual work. Used by course creators, coaches, and SaaS founders. ## Key Details - Website: https://www.skootcrm.com - Pricing: $97/month with a 7-day free trial - Platform: Chrome extension that integrates with Skool.com - Founded by Garrett ## Pages - Homepage: https://www.skootcrm.com - DM Automation: https://www.skootcrm.com/features/dm-automation - Welcome Sequences: https://www.skootcrm.com/features/welcome-sequences - Retention Automation: https://www.skootcrm.com/features/retention-automation - Tag Management: https://www.skootcrm.com/features/tag-management - Slash Commands: https://www.skootcrm.com/features/slash-commands - For Coaches: https://www.skootcrm.com/for/coaches - Blog: https://www.skootcrm.com/blog - Free Tools: https://www.skootcrm.com/free-tools